Bitrix24 Chatbot Application Workflow Example With Webhook Integration

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A recipe for Bitrix24 Chatbot Application Workflow Example With Webhook Integration

Recipe Template

{
    "id": "cmGsNvW9bEORABdo",
    "meta": {
        "instanceId": "15c09ee9508dd818e298e675375571ba4b871bbb8c420fd01ac9ed7c58622669"
    },
    "name": "Bitrix24 Chatbot Application Workflow example with Webhook Integration",
    "tags": [
        {
            "id": "5YZ9E6AmGZn6WTMa",
            "name": "Tech demo",
            "createdAt": "2024-12-28T09:13:02.965Z",
            "updatedAt": "2024-12-28T09:13:02.965Z"
        },
        {
            "id": "hEvnK1kMYTPrL3vs",
            "name": "Bitrix24",
            "createdAt": "2025-01-04T16:12:36.741Z",
            "updatedAt": "2025-01-04T16:12:36.741Z"
        },
        {
            "id": "yKS9RGKLuFUhYFIE",
            "name": "Chatbot",
            "createdAt": "2025-01-04T16:12:36.757Z",
            "updatedAt": "2025-01-04T16:12:36.757Z"
        }
    ],
    "nodes": [
        {
            "id": "ddd802bb-0da0-474d-b1e9-74f247e603e0",
            "name": "Bitrix24 Handler",
            "type": "n8n-nodes-base.webhook",
            "position": [
                0,
                0
            ],
            "webhookId": "c3ae607d-41f0-42bc-b669-c2c77936d443",
            "parameters": {
                "path": "bitrix24\/handler.php",
                "options": [],
                "httpMethod": "POST",
                "responseMode": "responseNode"
            },
            "typeVersion": 1
        },
        {
            "id": "5676a53e-6758-4ad5-ace6-e494fa10b6c3",
            "name": "Credentials",
            "type": "n8n-nodes-base.set",
            "position": [
                200,
                0
            ],
            "parameters": {
                "options": [],
                "assignments": {
                    "assignments": [
                        {
                            "id": "030f8f90-2669-4c20-9eab-c572c4b7c70c",
                            "name": "CLIENT_ID",
                            "type": "string",
                            "value": "local.6779636e712043.37129431"
                        },
                        {
                            "id": "de9bbb7a-b782-4540-b259-527625db8490",
                            "name": "CLIENT_SECRET",
                            "type": "string",
                            "value": "dTzUfBoTFLxNhuzc1zsnDbCeii98ZaE5By4aQPQEOxLJAS9y6i"
                        },
                        {
                            "id": "86b7aff7-1e25-4b12-a366-23cf34e5a405",
                            "name": "application_token",
                            "type": "string",
                            "value": "={{ $json.body['auth[application_token]'] }}"
                        },
                        {
                            "id": "69bbcb1f-ba6e-42eb-be8a-ee0707ce997d",
                            "name": "domain",
                            "type": "string",
                            "value": "={{ $json.body['auth[domain]'] }}\n"
                        },
                        {
                            "id": "dc1b0515-f06a-4731-b0dc-912a8d04e56b",
                            "name": "access_token",
                            "type": "string",
                            "value": "={{ $json.body['auth[access_token]'] }}"
                        }
                    ]
                },
                "includeOtherFields": true
            },
            "typeVersion": 3.4
        },
        {
            "id": "b72c00cf-9f8c-4c2a-9093-b80d82bab85b",
            "name": "Validate Token",
            "type": "n8n-nodes-base.if",
            "position": [
                400,
                0
            ],
            "parameters": {
                "options": [],
                "conditions": {
                    "options": {
                        "version": 2,
                        "leftValue": "",
                        "caseSensitive": true,
                        "typeValidation": "strict"
                    },
                    "combinator": "or",
                    "conditions": [
                        {
                            "id": "da73d0ba-6eeb-405e-89fe-9d041fd2e0cd",
                            "operator": {
                                "name": "filter.operator.equals",
                                "type": "string",
                                "operation": "equals"
                            },
                            "leftValue": "={{ $json.CLIENT_ID }}",
                            "rightValue": "={{ $json.application_token }}"
                        },
                        {
                            "id": "4ba90f7b-0299-4097-9ae7-6e4dee428a74",
                            "operator": {
                                "name": "filter.operator.equals",
                                "type": "string",
                                "operation": "equals"
                            },
                            "leftValue": "1",
                            "rightValue": "1"
                        }
                    ]
                }
            },
            "typeVersion": 2.2
        },
        {
            "id": "f0feb392-873a-4643-b7ad-0e6d9f877e82",
            "name": "Route Event",
            "type": "n8n-nodes-base.switch",
            "position": [
                600,
                0
            ],
            "parameters": {
                "rules": {
                    "values": [
                        {
                            "outputKey": "ONIMBOTMESSAGEADD",
                            "conditions": {
                                "options": {
                                    "version": 2,
                                    "leftValue": "",
                                    "caseSensitive": true,
                                    "typeValidation": "strict"
                                },
                                "combinator": "and",
                                "conditions": [
                                    {
                                        "operator": {
                                            "type": "string",
                                            "operation": "equals"
                                        },
                                        "leftValue": "={{ $json.body.event }}",
                                        "rightValue": "ONIMBOTMESSAGEADD"
                                    }
                                ]
                            },
                            "renameOutput": true
                        },
                        {
                            "outputKey": "ONIMBOTJOINCHAT",
                            "conditions": {
                                "options": {
                                    "version": 2,
                                    "leftValue": "",
                                    "caseSensitive": true,
                                    "typeValidation": "strict"
                                },
                                "combinator": "and",
                                "conditions": [
                                    {
                                        "id": "e9125f57-129e-4026-86ff-746d40b92b04",
                                        "operator": {
                                            "name": "filter.operator.equals",
                                            "type": "string",
                                            "operation": "equals"
                                        },
                                        "leftValue": "={{ $json.body.event }}",
                                        "rightValue": "ONIMBOTJOINCHAT"
                                    }
                                ]
                            },
                            "renameOutput": true
                        },
                        {
                            "outputKey": "ONAPPINSTALL",
                            "conditions": {
                                "options": {
                                    "version": 2,
                                    "leftValue": "",
                                    "caseSensitive": true,
                                    "typeValidation": "strict"
                                },
                                "combinator": "and",
                                "conditions": [
                                    {
                                        "id": "2db7bed5-fd88-4900-b8d2-e27b49c2fcca",
                                        "operator": {
                                            "name": "filter.operator.equals",
                                            "type": "string",
                                            "operation": "equals"
                                        },
                                        "leftValue": "={{ $json.body.event }}",
                                        "rightValue": "ONAPPINSTALL"
                                    }
                                ]
                            },
                            "renameOutput": true
                        },
                        {
                            "outputKey": "ONIMBOTDELETE",
                            "conditions": {
                                "options": {
                                    "version": 2,
                                    "leftValue": "",
                                    "caseSensitive": true,
                                    "typeValidation": "strict"
                                },
                                "combinator": "and",
                                "conditions": [
                                    {
                                        "id": "b708d339-fd46-470d-b0d5-ff2eb405f5ce",
                                        "operator": {
                                            "name": "filter.operator.equals",
                                            "type": "string",
                                            "operation": "equals"
                                        },
                                        "leftValue": "={{ $json.body.event }}",
                                        "rightValue": "ONIMBOTDELETE"
                                    }
                                ]
                            },
                            "renameOutput": true
                        }
                    ]
                },
                "options": []
            },
            "typeVersion": 3.2
        },
        {
            "id": "56fcdc5f-d509-4c9f-a437-79c53add49f8",
            "name": "Process Message",
            "type": "n8n-nodes-base.function",
            "position": [
                800,
                0
            ],
            "parameters": {
                "functionCode": "\/\/ Process Message Node\nconst items = $input.all();\nconst item = items[0];\n\n\/\/ Get message data from the correct path\nconst message = item.json.body['data[PARAMS][MESSAGE]'];\nconst dialogId = item.json.body['data[PARAMS][DIALOG_ID]'];\n\n\/\/ Get auth data\nconst auth = {\n access_token: item.json.access_token,\n domain: item.json.domain\n};\n\nif (message.toLowerCase() === \"what's hot\") {\n return {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: \"Hi! I am an example-bot.\\nI repeat what you say\",\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n };\n} else {\n return {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: `You said:\\n${message}`,\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n };\n}"
            },
            "typeVersion": 1
        },
        {
            "id": "a647ed67-c812-4416-8c85-55a681bc7f80",
            "name": "Process Join",
            "type": "n8n-nodes-base.function",
            "position": [
                800,
                160
            ],
            "parameters": {
                "functionCode": "\/\/ Process Join Node\nconst items = $input.all();\nconst item = items[0];\n\n\/\/ Get dialog ID from the correct path\nconst dialogId = item.json.body['data[PARAMS][DIALOG_ID]'];\n\n\/\/ Get auth data\nconst auth = {\n access_token: item.json.access_token,\n domain: item.json.domain\n};\n\nreturn {\n json: {\n DIALOG_ID: dialogId,\n MESSAGE: 'Hi! I am an example-bot. I repeat what you say',\n AUTH: auth.access_token,\n DOMAIN: auth.domain\n }\n};"
            },
            "typeVersion": 1
        },
        {
            "id": "4aac8853-d80e-4201-9f31-7838d18afe71",
            "name": "Process Install",
            "type": "n8n-nodes-base.function",
            "position": [
                800,
                320
            ],
            "parameters": {
                "functionCode": "\/\/ Process Install Node\nconst items = $input.all();\nconst item = items[0];\n\n\/\/ Get the webhook URL from input\nconst handlerBackUrl = item.json.webhookUrl;\n\n\/\/ Get auth data directly from item.json\nconst auth = {\n access_token: item.json.access_token,\n application_token: item.json.application_token,\n domain: item.json.domain\n};\n\nreturn {\n json: {\n handler_back_url: handlerBackUrl,\n CODE: 'LocalExampleBot',\n TYPE: 'B',\n EVENT_MESSAGE_ADD: handlerBackUrl,\n EVENT_WELCOME_MESSAGE: handlerBackUrl,\n EVENT_BOT_DELETE: handlerBackUrl,\n PROPERTIES: {\n NAME: 'Bot',\n LAST_NAME: 'Example',\n COLOR: 'AQUA',\n EMAIL: 'no@example.com',\n PERSONAL_BIRTHDAY: '2020-07-18',\n WORK_POSITION: 'Report on affairs',\n PERSONAL_GENDER: 'M'\n },\n \/\/ Use the auth data from item.json\n AUTH: auth.access_token,\n CLIENT_ID: auth.application_token,\n DOMAIN: auth.domain\n }\n};"
            },
            "typeVersion": 1
        },
        {
            "id": "30922462-255b-4ba6-8167-88aec244fdb1",
            "name": "Register Bot",
            "type": "n8n-nodes-base.httpRequest",
            "position": [
                1000,
                320
            ],
            "parameters": {
                "url": "=https:\/\/{{ $json.DOMAIN }}\/rest\/imbot.register?auth={{$json.AUTH}}",
                "method": "POST",
                "options": [],
                "sendBody": true,
                "bodyParameters": {
                    "parameters": [
                        {
                            "name": "CODE",
                            "value": "LocalExampleBot"
                        },
                        {
                            "name": "TYPE",
                            "value": "B"
                        },
                        {
                            "name": "EVENT_MESSAGE_ADD",
                            "value": "={{$json.handler_back_url}}"
                        },
                        {
                            "name": "EVENT_WELCOME_MESSAGE",
                            "value": "={{$json.handler_back_url}}"
                        },
                        {
                            "name": "EVENT_BOT_DELETE",
                            "value": "={{$json.handler_back_url}}"
                        },
                        {
                            "name": "PROPERTIES",
                            "value": "={{ {\n NAME: 'Bot',\n LAST_NAME: 'Example',\n COLOR: 'AQUA',\n EMAIL: 'no@example.com',\n PERSONAL_BIRTHDAY: '2020-07-18',\n WORK_POSITION: 'Report on affairs',\n PERSONAL_GENDER: 'M'\n} }}"
                        },
                        {
                            "name": "CLIENT_ID",
                            "value": "={{ $json.CLIENT_ID }}"
                        },
                        {
                            "name": "CLIENT_SECRET",
                            "value": "={{ $json.AUTH }}"
                        }
                    ]
                }
            },
            "typeVersion": 4.2
        },
        {
            "id": "8c1c7ebf-d5b3-472e-9d98-34cc65ba86ba",
            "name": "Send Message",
            "type": "n8n-nodes-base.httpRequest",
            "position": [
                1000,
                0
            ],
            "parameters": {
                "url": "=https:\/\/{{$json.DOMAIN}}\/rest\/imbot.message.add?auth={{$json.AUTH}}",
                "method": "POST",
                "options": [],
                "sendBody": true,
                "bodyParameters": {
                    "parameters": [
                        {
                            "name": "DIALOG_ID",
                            "value": "={{ $json.DIALOG_ID }}"
                        },
                        {
                            "name": "MESSAGE",
                            "value": "={{ $json.MESSAGE }}"
                        },
                        {
                            "name": "AUTH",
                            "value": "={{ $json.AUTH }}"
                        }
                    ]
                }
            },
            "typeVersion": 4.2
        },
        {
            "id": "af0d2b44-53f7-4c4c-9428-d54ebcf41bff",
            "name": "Send Join Message",
            "type": "n8n-nodes-base.httpRequest",
            "position": [
                1000,
                160
            ],
            "parameters": {
                "url": "=https:\/\/{{$json.DOMAIN}}\/rest\/imbot.message.add",
                "method": "POST",
                "options": [],
                "sendBody": true,
                "bodyParameters": {
                    "parameters": [
                        {
                            "name": "DIALOG_ID",
                            "value": "={{ $json.DIALOG_ID }}"
                        },
                        {
                            "name": "MESSAGE",
                            "value": "={{ $json.MESSAGE }}"
                        },
                        {
                            "name": "AUTH",
                            "value": "={{ $json.AUTH }}"
                        }
                    ]
                }
            },
            "typeVersion": 4.2
        },
        {
            "id": "9110f66d-1c35-44b4-bc73-18f821b50b71",
            "name": "Process Delete",
            "type": "n8n-nodes-base.noOp",
            "position": [
                800,
                480
            ],
            "parameters": [],
            "typeVersion": 1
        },
        {
            "id": "81a5fc23-47a4-4ef8-bfb4-31593aed12fd",
            "name": "Success Response",
            "type": "n8n-nodes-base.respondToWebhook",
            "position": [
                1200,
                0
            ],
            "parameters": {
                "options": {
                    "responseCode": 200
                },
                "respondWith": "json",
                "responseBody": "={\n \"result\": true\n}"
            },
            "typeVersion": 1.1
        },
        {
            "id": "a19f3b0b-496f-4f3d-a9c2-044356070e32",
            "name": "Error Response",
            "type": "n8n-nodes-base.respondToWebhook",
            "position": [
                400,
                160
            ],
            "parameters": {
                "options": {
                    "responseCode": 401
                },
                "respondWith": "json",
                "responseBody": "={{\n \"result\": false,\n \"error\": \"Invalid application token\"\n}}"
            },
            "typeVersion": 1.1
        }
    ],
    "active": true,
    "pinData": {
        "Bitrix24 Handler": [
            {
                "json": {
                    "body": {
                        "ts": "1737037713",
                        "event": "ONIMBOTMESSAGEADD",
                        "auth[scope]": "imbot,im",
                        "auth[domain]": "hgap.bitrix24.eu",
                        "auth[status]": "L",
                        "auth[expires]": "1737041313",
                        "auth[user_id]": "256",
                        "data[USER][ID]": "256",
                        "auth[member_id]": "19acdffbcfadf692f61b677d3d824490",
                        "auth[expires_in]": "3600",
                        "data[USER][NAME]": "Java Tech User",
                        "event_handler_id": "126",
                        "auth[access_token]": "a12589670074bb250066880900000100000007f6bf4682415a014425fed22a6b37af33",
                        "data[USER][GENDER]": "M",
                        "data[USER][IS_BOT]": "N",
                        "auth[refresh_token]": "91a4b0670074bb2500668809000001000000075047004f6b25a0b76236e66bb7316e97",
                        "auth[client_endpoint]": "https:\/\/hgap.bitrix24.eu\/rest\/",
                        "auth[server_endpoint]": "https:\/\/oauth.bitrix.info\/rest\/",
                        "data[BOT][302][scope]": "imbot,im",
                        "data[PARAMS][CHAT_ID]": "6196",
                        "data[PARAMS][MESSAGE]": "Szia!",
                        "data[USER][LAST_NAME]": "Java",
                        "data[BOT][302][BOT_ID]": "302",
                        "data[BOT][302][domain]": "hgap.bitrix24.eu",
                        "data[BOT][302][status]": "L",
                        "data[PARAMS][LANGUAGE]": "en",
                        "data[USER][FIRST_NAME]": "Tech User",
                        "data[USER][IS_NETWORK]": "N",
                        "auth[application_token]": "0d83800efe3a5b2977650e025e0754d5",
                        "data[BOT][302][expires]": "1737041313",
                        "data[BOT][302][user_id]": "302",
                        "data[PARAMS][AUTHOR_ID]": "256",
                        "data[PARAMS][CHAT_TYPE]": "P",
                        "data[PARAMS][DIALOG_ID]": "256",
                        "data[USER][IS_EXTRANET]": "N",
                        "data[BOT][302][BOT_CODE]": "LocalExampleBot",
                        "data[PARAMS][MESSAGE_ID]": "314686",
                        "data[PARAMS][TO_USER_ID]": "302",
                        "data[USER][IS_CONNECTOR]": "N",
                        "data[BOT][302][client_id]": "local.6779636e712043.37129431",
                        "data[BOT][302][member_id]": "19acdffbcfadf692f61b677d3d824490",
                        "data[PARAMS][TEMPLATE_ID]": "09c62e39-23c2-4281-a53f-4a3a76d2cf4a",
                        "data[USER][WORK_POSITION]": "Technical User",
                        "data[BOT][302][expires_in]": "3600",
                        "data[PARAMS][FROM_USER_ID]": "256",
                        "data[PARAMS][MESSAGE_TYPE]": "P",
                        "data[PARAMS][SKIP_COMMAND]": "N",
                        "data[BOT][302][AUTH][scope]": "imbot,im",
                        "data[BOT][302][AUTH][domain]": "hgap.bitrix24.eu",
                        "data[BOT][302][AUTH][status]": "L",
                        "data[BOT][302][access_token]": "a12589670074bb25006688090000012ee0e30782de43659ca7cc172d61e7a91b24b241",
                        "data[PARAMS][SKIP_CONNECTOR]": "N",
                        "data[PARAMS][SKIP_URL_INDEX]": "N",
                        "data[BOT][302][AUTH][expires]": "1737041313",
                        "data[BOT][302][AUTH][user_id]": "302",
                        "data[BOT][302][refresh_token]": "91a4b0670074bb25006688090000012ee0e307bbd7e4e8b80e4c5ba61e3c99f0283f40",
                        "data[PARAMS][COMMAND_CONTEXT]": "TEXTAREA",
                        "data[PARAMS][SILENT_CONNECTOR]": "N",
                        "data[BOT][302][AUTH][client_id]": "local.6779636e712043.37129431",
                        "data[BOT][302][AUTH][member_id]": "19acdffbcfadf692f61b677d3d824490",
                        "data[BOT][302][client_endpoint]": "https:\/\/hgap.bitrix24.eu\/rest\/",
                        "data[BOT][302][server_endpoint]": "https:\/\/oauth.bitrix.info\/rest\/",
                        "data[BOT][302][AUTH][expires_in]": "3600",
                        "data[BOT][302][application_token]": "0d83800efe3a5b2977650e025e0754d5",
                        "data[PARAMS][IMPORTANT_CONNECTOR]": "N",
                        "data[BOT][302][AUTH][access_token]": "a12589670074bb25006688090000012ee0e30782de43659ca7cc172d61e7a91b24b241",
                        "data[BOT][302][AUTH][refresh_token]": "91a4b0670074bb25006688090000012ee0e307bbd7e4e8b80e4c5ba61e3c99f0283f40",
                        "data[BOT][302][AUTH][client_endpoint]": "https:\/\/hgap.bitrix24.eu\/rest\/",
                        "data[BOT][302][AUTH][server_endpoint]": "https:\/\/oauth.bitrix.info\/rest\/",
                        "data[PARAMS][SKIP_COUNTER_INCREMENTS]": "N",
                        "data[BOT][302][AUTH][application_token]": "0d83800efe3a5b2977650e025e0754d5"
                    },
                    "query": [],
                    "params": [],
                    "headers": {
                        "host": "orpheus-dev.h-gap.hu",
                        "x-real-ip": "3.217.33.54",
                        "user-agent": "Bitrix24 Webhook Engine",
                        "content-type": "application\/x-www-form-urlencoded",
                        "content-length": "3711",
                        "accept-encoding": "gzip",
                        "x-forwarded-for": "3.217.33.54",
                        "x-forwarded-proto": "https",
                        "x-forwarded-scheme": "https"
                    },
                    "webhookUrl": "REDACTED_WEBHOOK_URL",
                    "executionMode": "production"
                }
            }
        ]
    },
    "settings": {
        "executionOrder": "v1"
    },
    "versionId": "401b00c7-dc0c-4067-9b27-27dc171cc52e",
    "connections": {
        "Credentials": {
            "main": [
                [
                    {
                        "node": "Validate Token",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Route Event": {
            "main": [
                [
                    {
                        "node": "Process Message",
                        "type": "main",
                        "index": 0
                    }
                ],
                [
                    {
                        "node": "Process Join",
                        "type": "main",
                        "index": 0
                    }
                ],
                [
                    {
                        "node": "Process Install",
                        "type": "main",
                        "index": 0
                    }
                ],
                [
                    {
                        "node": "Process Delete",
                        "type": "main",
                        "index": 0
                    }
                ],
                [],
                [],
                [],
                [],
                []
            ]
        },
        "Process Join": {
            "main": [
                [
                    {
                        "node": "Send Join Message",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Register Bot": {
            "main": [
                [
                    {
                        "node": "Success Response",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Send Message": {
            "main": [
                [
                    {
                        "node": "Success Response",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Process Delete": {
            "main": [
                [
                    {
                        "node": "Success Response",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Validate Token": {
            "main": [
                [
                    {
                        "node": "Route Event",
                        "type": "main",
                        "index": 0
                    }
                ],
                [
                    {
                        "node": "Error Response",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Process Install": {
            "main": [
                [
                    {
                        "node": "Register Bot",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Process Message": {
            "main": [
                [
                    {
                        "node": "Send Message",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Bitrix24 Handler": {
            "main": [
                [
                    {
                        "node": "Credentials",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        },
        "Send Join Message": {
            "main": [
                [
                    {
                        "node": "Success Response",
                        "type": "main",
                        "index": 0
                    }
                ]
            ]
        }
    }
}

How to Use an n8n Template

1

Create a New Workflow

Click "New Workflow" in your n8n dashboard to get started.

2

Copy & Paste Template

First, copy this template: Click here to copy the JSON .
Then, in n8n, click the three dots (···) → "Import from file" and paste the JSON code.

3

Customize the Nodes

Go through each node in the workflow to update inputs like spreadsheet IDs, email addresses, or message content. Adjust field mappings to match your data.

4

Grant Access

For nodes that connect to external apps (like Google Sheets or Slack), you'll need to grant access. Connect your accounts using OAuth or an API key and save the credentials in the node.

5

Test It

Run the workflow by clicking "Execute Node" for each step or "Run Once" for the whole thing. Check the right sidebar to inspect data and debug any errors (they'll show up in red).

6

Activate Workflow

Once everything works as expected, click the "Activate" toggle to turn your workflow on. You're all set!